TERMS AND CONDITIONS
In order to make arrangements for your flight, hotel, car rental, tour, cruise, or other travel arrangement, we require that you acknowledge and agree to the following terms and conditions:
DC EXPLORERS, LLC doing business as ENLIGHTEN EXCURSIONS (“ENLIGHTEN”) acts as a sales agent for any airline, hotel, car-rental company, tour operator, cruise line, or other service provider named in your itinerary (“Suppliers”). ENLIGHTEN is not responsible for acts or omissions of the Suppliers or their failure to provide services or adhere to their own schedules.
ENLIGHTEN assumes no responsibility for and shall not be liable for any refund, personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be caused by: (1) any defaults, wrongful or negligent acts, or omissions of the Suppliers; (2) any defect in or failure of any vehicle, craft, equipment, or instrumentality owned, operated, or otherwise used or provided by the Suppliers; (3) any wrongful or negligent acts or omissions on the part of any other party not under ENLIGHTEN’s control; and (4) any Supplier price drop after your travel arrangements have been confirmed, paid in full, or ticketed. You hereby release ENLIGHTEN from all claims arising out of any problem covered in this paragraph.
Travel arrangements involving airline and cruise components are subject to supplemental price increases that may be imposed by the supplier and/or government after you have completed your purchase. You hereby consent to any such price increases and authorize your credit or debit card to be used for them. Suppliers have their own contracts covering cancellation penalties and other terms and conditions, and you understand that you may be bound by those contracts regardless of whether you receive notice of their terms. By purchasing Enlighten products and services, you are consenting to those terms and conditions as well.
If ENLIGHTEN is the merchant on your credit card transaction, you agree to the following: ENLIGHTEN’s services consist of facilitating the sale and paying the Suppliers, and once ENLIGHTEN provides said services, you agree not to dispute the credit card charge. If a Supplier does not provide the service or ceases operations, your only recourse will be against the Supplier. If a Supplier goes bankrupt, your only recourse may be to file a claim with the Supplier’s bankruptcy court.
ENLIGHTEN has no special knowledge regarding the financial condition of the Suppliers, unsafe conditions, health hazards, weather hazards, or climate extremes at locations to which you may travel. For information concerning possible dangers at destinations, ENLIGHTEN recommends contacting the Travel Warnings Section of the U.S. State Department at (202) 647-5225 or www.travel.state.gov.
For medical information, ENLIGHTEN recommends contacting the Centers for Disease Control at (877) FYI-TRIP or www.cdc.gov/travel.
You assume full and complete responsibility for checking and verifying any and all passport, visa, vaccination, or other entry requirements of your destination(s), and all conditions regarding health, safety, security, political stability, and labor or civil unrest at such destination(s).
HOTEL SPECIAL REQUESTS
We do our best to accommodate special requests and advise the hotel accordingly. However special requests (such as
adjoining rooms, quiet rooms, etc.) cannot often be guaranteed.
We do our best to accommodate special requests and advise the hotel accordingly. However special requests (such as
adjoining rooms, quiet rooms, etc.) cannot often be guaranteed.
CITY TAX
Some cities charge a city tax on hotel stays, which is charged upon check out. This tax is paid directly to the hotel, and cannot be prepaid. The taxes vary by hotel category and city, and may change at any time based on local legislation.
Some cities charge a city tax on hotel stays, which is charged upon check out. This tax is paid directly to the hotel, and cannot be prepaid. The taxes vary by hotel category and city, and may change at any time based on local legislation.
DISPUTE JURISDICTION
You hereby release ENLIGHTEN from all claims arising out of any problem covered in this paragraph. You agree that the courts in Montgomery County, Maryland will be the exclusive jurisdiction for all claims brought by you or ENLIGHTEN, and you hereby submit to the personal jurisdiction of those courts.
You hereby release ENLIGHTEN from all claims arising out of any problem covered in this paragraph. You agree that the courts in Montgomery County, Maryland will be the exclusive jurisdiction for all claims brought by you or ENLIGHTEN, and you hereby submit to the personal jurisdiction of those courts.
PURCHASING SERVICES
Enlighten recommends that you use a credit card for your purchase, so that you can exercise your rights under the Fair Credit Billing Act if you do not receive the services you purchased.
Enlighten recommends that you use a credit card for your purchase, so that you can exercise your rights under the Fair Credit Billing Act if you do not receive the services you purchased.
HAZARDOUS MATERIALS
Federal law forbids the carriage of certain hazardous materials, such as aerosols, fireworks, and flammable liquids aboard the aircraft. If you do not understand these restrictions, contact your airline or visit "Pack Safe" at http://www.faa.gov/about/initiatives/hazmat_safety/ or "Safe Travel" http://safetravel.dot.gov/ for further details.
Federal law forbids the carriage of certain hazardous materials, such as aerosols, fireworks, and flammable liquids aboard the aircraft. If you do not understand these restrictions, contact your airline or visit "Pack Safe" at http://www.faa.gov/about/initiatives/hazmat_safety/ or "Safe Travel" http://safetravel.dot.gov/ for further details.
TRAVEL PROTECTION:
Enlighten recommends that you purchase a travel protection plan to help protect you and your travel investment against the unexpected.
Enlighten recommends that you purchase a travel protection plan to help protect you and your travel investment against the unexpected.
NOTE: Please note that your purchase of services from Enlighten Excursions by phone, email or from this site signifies your acknowledgement and acceptance of the preceding terms and conditions.